Privacy Policy

Version Date: June 21, 2023 At Kindred Force, we respect your privacy. We provide services that allow users to order limited customizable website design, hosting and security/compliance monitoring. In order to provide our Services, we must collect and record information that helps the parties involved order and pay for services or communicate information to our clients. This information includes Personal Data of the persons who are involved in the transactions, the devices those persons use, and the specific details surrounding the transactions completed.

This Kindred Force Privacy Policy (the “Privacy Policy”) describes how Kindred Force (“KINDRED FORCE”, “US,” “OUR,” or “WE”) collects and uses Personal Data from customers and other individuals (collectively “YOU”, “YOUR”) who access or use our websites (including KindredForce.com and app.KindredForce.com, our mobile applications, and/or any of our other sites, which are collectively referred to herein as our “Website”), products, or services (the “Services”). “Personal Data” is any information that relates to an identified or identifiable individual. By using our Services, you understand that we will collect and use your Personal Data as described in this Privacy Policy. This Website is operated in the United States (US) and is intended for users located in the US. If you are located outside of the US, we request that you discontinue use of this Website. If you continue to access this Website, please be advised that your personal information will be transferred to us in the US, and by using our Website, you consent to that transfer and use of your personal information in accordance with this Privacy Policy.

The Website and the Services are not intended for individuals under the age of 18 years of age. We do not knowingly collect personal information from individuals under 18. If you are under 18, we request that you not provide Personal Data through this Website or our Services. If we learn we have collected or received personal information from a minor under the age of 18 without parental consent, we will delete that information. If you believe we might have any information from or about a minor under the age of 18, please contact us at info@kindredforce.com. 

BY ACCESSING OUR WEBSITE, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY AND CONSENT TO THE TRANSFER OF YOUR PERSONAL DATA THROUGH OUR WEBSITE AND SERVICES. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, OR TO ANY CHANGES WE MAY SUBSEQUENTLY MAKE, WE REQUEST THAT YOU STOP ACCESSING OUR WEBSITE.  

 

Overview

Kindred Force obtains Personal Data about you from various sources to provide and manage our Services. You may be a visitor to one of our Websites, a user of one or more of our Services, or a customer of a user of our Services. In cases where we act as a data processor, your Personal Data may also be governed by a separate agreement between you and a third party that is interacting with our Services on your behalf. If you have questions about this scenario, then you should direct those questions to the user with whom you are transacting, not to Kindred Force.

 

Personal Information We Collect

Scenarios when we collect Personal Data provided directly by you:

Kindred Force collects Personal Data from you when you:

• Register or login to your Kindred Force account.
• Engage with the Services or visit our Websites.
• Contact Kindred Force support.
• Login and utilize the Kindred Force Services.
• Fill out a marketing inquiry.

 

Some examples of the types of Personal Data we collect from you are:

• Identifiers: full name, reference account number, email address, mailing address, phone number, payment data (credit card, bank account, etc.), or electronic signature.
• Commercial information: billing information, products, or services purchased.
• Geolocation: physical location.

The use of our Services requires the collection of this information. If you choose not to provide the data, in most cases you will not be able to utilize that feature of the Services.

 

Scenarios when we collect Personal Data automatically:

Kindred Force automatically collects Personal Data from you and your devices when you use our Services.  Some examples of the types of Personal Data we collect automatically include:

• Device, Usage Information, and Transactional Data. We collect Personal Data about how you use our Services and the computers or other devices you use to access our Services. Examples of this data include:
• IP address
• Geolocation information if you allow access
• Operating system
• Browser type and version
• Usage data
• Transactional data
• Cookies and Related Technologies. For additional information about cookies and related technologies, including details of how to opt-out, please refer to our Cookies Policy.

 

Scenarios when we collect Personal Data from a third party:

Kindred Force may collect Personal Data about you from third parties. Some examples of third parties that may provide Personal Data to us include: 

• Third-Party Sources. Examples of third-party sources include marketers, partners, researchers, service providers, and others where they are legally allowed to share your personal information with us. For example, if you register for our Services on another website, the website may provide your Personal Data to us.

 

Scenarios when we collect Personal Data as a data processor on behalf of our customers:

During the utilization of our Services, we process and store Personal Data on Your behalf as a data processor. For example, when information is input to Kindred Force or a client’s hosted website, Kindred Force acts as a data processor and processes the information on behalf of the customer in accordance with their instructions. In those instances, our customer is the data controller of your Personal Data and is responsible for most aspects of the processing of your Personal Data. If you have any questions or concerns about how your Personal Data is processed in these cases, including how to exercise your rights as a data subject, you should contact the data controller directly. Kindred Force also collects your personal information to provide and improve our Services and to support our advertising and marketing initiatives.

 

How We Use Personal Data

We collect, use, store, and process your Personal Data to provide our Services, to fix and improve them, to develop new Services, and to market our products and Services. Some examples of how we use Personal Data collected are:

• Provide our Services.
• Create and manage your relationship with Kindred Force.
• Facilitate notification of important actions and events in our system.
• Market features, products, or events using email or phone.
• Record transactional details about actions surrounding the use of our system and data input into the system.
• Track and evaluate how users engage with our Services.
• Perform critical quality assurance activities on our Services.
• Provide customer support for our Services.
• Prevent, investigate, and respond to fraud, breaches of terms and policies, or other wrongful behavior.
• Comply with legal obligations.
• Meet legal retention periods.

We may combine the personal information we collect or anonymize data to limit or prevent identification of any particular user or device. Once such actions have been taken, this Privacy Policy does not apply. We normally collect or use Personal Data from You or others only where we have your consent to do so or where we need the Personal Data to deliver requested Services. In some cases, we may have a legal obligation to collect or retain Personal Data or may need the personal information to protect Your vital interests or those of another person.  Note, in situations where Kindred Force acts as a processor, it is our customer who determines the appropriate legal basis for the processing and queries should be directed to them.  

 

How We Share Your Personal Data

Kindred Force does not rent, sell, or share your Personal Data with third parties except as disclosed in this Privacy Policy. Additionally, we do not disclose your Personal Data in any manner that would be considered a sale under applicable laws. We do not sell or share personal information with third parties for direct marketing purposes. We share Personal Data as follows:

• Service Providers. We share your Personal Data with other companies we use to support our Services. These companies provide services like analytics, authentication, invoicing, fraud detection, and customer support. We have contracts with our service providers that address the safeguarding and proper use of your Personal Data.
• Public or Government Authorities. We may share your Personal Data to follow applicable law or to respond to legal processes (like a subpoena) only where we are legally compelled to do so. We also may share your Personal Data when there are threats to the physical safety of any person, violations of this Privacy Policy or other agreements, or to protect the legal rights of third parties, including our employees, users, or the public.
• Business Transactions. We may share your Personal Data during a corporate transaction like a merger, or sale of our assets, or as part of the due diligence for such contemplated transactions. If a corporate transaction occurs, we will provide notification of any changes to control of your Personal Data, as well as choices you may have.
• Consent. We may share your Personal Data in other ways if you have asked us to do so or have given consent.

 

Retention of Personal Data

We keep your Personal Data for no longer than necessary for the purposes for which it is processed. The length of time for which we retain Personal Data depends on the purposes for which we collected and use it and/or as required to comply with applicable laws as set out in our data retention policy. Where there are technical limitations that prevent deletion or anonymization, we safeguard Personal Data and limit active use of it.  

 

Your Choices Regarding Collection and Use of Personal Data

This section describes many of the actions you can take to change or limit the collection or use of your Personal Data. 

• Marketing Messages. You can opt out of email marketing messages we send. You can opt out of these messages by clicking on the “unsubscribe” link in the email message. If you are a registered user of our Services, or if you have engaged in transactions with us, we may continue to send transactional or relationship messages (e.g., signing notifications or account notifications) after you opt out of marketing messages.
• Cookies and Other Related Technology. You can decline cookies through your browser settings.
• Device and Usage Information. If you do not want us to see your device location, you can turn off location sharing on your device, change your device privacy settings, or decline to share location on your browser.
• Complaints. We are committed to resolving valid complaints about your privacy and our collection or use of your personal information. For questions or complaints regarding our data use practices or Privacy Policy, please contact us at info@kindredforce.com.

 

Updates to this Privacy Policy

We may change this Privacy Policy to reflect new services, changes in our Personal Data practices or relevant laws. The “Last updated” date at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes are effective when we post the revised Privacy Policy on the Services.  

 

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: info@kindredforce.com.